|In Barcelona, the sixth annual European Interactive Gaming Congress and Expo (EiG) has seen the launch of a new global responsible gambling code of conduct to address Internet gambling procedures.|
The code was presented to leading European online gambling jurisdictions by senior figures from GamCare, e-Commerce Online Gaming Regulation and Assurance (eCOGRA) and the Remote Gambling Association (RGA) and is designed to act as a set of minimum standards throughout the industry to increase the levels of player protection.
The new code covers underage gambling, player protection measures, customer communication and advertising and promotions as well as staff training. Its creation followed an informal industry round-table initiated and hosted by Microgaming earlier this year and, while many jurisdictions already provide comprehensive standards in these areas, GamCare, eCOGRA and RGA hope the code will be adopted as the uniform minimum standard providing clarity for players and operators globally.
“GamCare hopes that the adoption of this code will better enable the gambling public to make informed decisions with regards to their remote gambling participation, secure in the knowledge that operators are required by condition of license to protect the welfare and enjoyment of their customers,” said Andrew Poole, Managing Director for GamCare Trade Services.
The code details 30 key points and is based on RGA’s social responsibility policies and was formally agreed at a meeting in London last month.
“eCOGRA-certified sites have been required to comply with similar standards for the past few years and, by continually verifying their compliance, we know that these standards are effective when it comes to protecting the players,” said Andrew Beveridge, Chief Executive Officer for eCOGRA.