Past-Post Dispute Hits
By Staff
According to numerous reports out this week, online sportsbook is refusing to pay one of its customers over $37,000 following claims of fraud.

The unnamed player claims to have won $37,451 after making over 60 wagers on NFL games throughout the month of October. At the end of the month, the player requested these winnings but was given only $5,000, which stated equalled the total amount deposited.

The sports betting firm, based in Costa Rica, stated that the winnings would not be paid because the player past-posted their bets after stalling phone clerks. This gave the player the ability to make bets after kick-off and has allegedly provided evidence that the player bet on one match six minutes after kick-off.

However, other sources have claimed that multiple examples exist of the player making bets before kick-off, drawing into question's risk management procedures and the site’s ability to deal with issues in real time.

Experts have commented that the normal procedure for a past-post bet is to void the bet and return any stake, informing the player of the error instead of allowing the player's funds to be risked and later cancelled.

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