|Influential information portal CasinoMeister.com released its ‘2007 - Best and Worst’ list last week as a useful guide for gamblers, affiliates and operators.|
The awards consist of 31 categories ranging from Best Online Casino and its antithesis through to the best and worst player experiences to most significant industry milestone and most spectacular blunder.
Players nominate for the awards with Bryan Bailey, owner and webmaster for the portal, making the final decisions.
For the fifth consecutive year, the Best Casino award went to 32Red.com, a Gibraltar-based online casino and poker company that has maintained high standards of efficiency and customer service for many years. The man behind the site, Pat Harrison, also won Best Casino Manager.
The Worst Casino gong went to Costa Rica-based CirrusCasino.com in the RealTime Gaming-powered Virtual group. Virtual also won the Worst Casino Group award as it has, apparently, become notorious for a reluctance to pay players who win more than they have deposited.
The Best Casino Group accolade went to the Microgaming-powered Jackpot Factory company, which made a comeback after a search engine optimisation disaster in 2006 that saw them penalised by eCOGRA.
The Best New Casino award went to 3Dice.com, a new arrival owned by a land gambling group in Belgium using proprietary software while the Worst Player Experience prize went to the RTG-powered HippoJo.com as it allegedly began giving players, affiliates and winners a hard time on payments and customer service only months after being started.
The Customer Service accolade was taken home by UK-based ClubWorldCasinos.com as players can ask questions via chat, toll free numbers in five languages and standard e-mail.