|UK-based problem gambling charity GamCare and e-Commerce and Online Gambling Regulation and Assurance (eCOGRA) stated that their two-day intensive training course drew 40 online casino managers.|
Held to educate casino managers on the principles of responsible gambling and how to identify and handle problem gamblers, the two stated that delegates from around the world attended the course, which featured lectures, case history studies and interactive training exercises supervised by officials from GamCare.
They stated that the course covered all aspects of responsible gambling and the now well-established principles for handling this management function that eCOGRA’s Safe and Fair sealed gambling venues are required to use.
'For both humanitarian and ethical reasons and to correct adverse misperceptions by some, a comprehensive responsible gambling policy is a critical investment for any online gambling operation,' said Bill Galston, former UK Gaming Board Chief Inspector, GamCare Trustee and eCOGRA Independent Director.
'eCOGRA has made huge strides in this area in developing a set of best practice requirements for online gambling operations and this third course on the subject will coach managers in how to apply these tools.
'On this course we are especially pleased to also welcome experienced managers from major companies that are members of the European Gaming and Betting Association adding to the pool of experience that makes these occasions such a valuable two-way exchange of knowledge.”
Poole, Managing Director for GamCare's Trade Services Limited branch, stressed the need for training to make responsible gambling a part of the corporate culture and described eCOGRA’s requirements and standards as comprehensive and practical.
'This course will give you sufficient information and insight to set up a solid responsible gambling program at your companies if you have not already done so,' said Poole.