|The newest on-line gaming portal PhoenixVegas.com sets itself apart from the on-line casino crowd by providing what it claims is the first Artificial Intelligence Customer Service representative. |
This cutting-edge technology gives players an opportunity to ask questions and communicate directly with a 'smartbot,' or virtual customer service representative - one that has a name and face.
There is also a live on-line chat option that offers yet another way to interact, ask questions, and get answers.
'We've decided to be all about the player, by delivering compelling games, an array of incredible bonuses, and providing great customer service,' says their general manager. 'We're bringing on-line gambling back to the basics.'