|A hacker handed players a combined amount of $1.9 million when he hacked into a CryptoLogic server and increased the win rate on three games- craps, video slots and the companies well known ‘Rags to Riches’ progressive slot.|
Players were paid in full by the casinos using CryptoLogic’s software. The company has submitted a claim to its insurer for the amount of $1.3 million leaving CryptoLogic and the two licensees affected with a $600,000 loss, the majority of which will be covered by CryptoLogic themselves.
The incident occurred at the end of August, and in a rare display of candour for an online gaming company CryptoLogic issued a press release last Wednesday.
Director of communications Nancy Chan-Palmateer stressed that no financial or personal information was compromised by the hacker, and that the incident was “more of a malicious attack on the company, someone trying to hurt the organisation.” Rather than someone in it for personal gain.
Chan-Palmateer also voiced concern that the hacker, who is so far unknown, was someone with inside knowledge of the system, “(there is) a high likelihood that this person has intimate knowledge of our system, so it’s not just your average Joe out there trying to get into the system.”
The intrusion was spotted within a few hours and after players and licensees were advised of the situation the games were restarted so that other players could continue to play with minimum disruption.
Although the crisis was dealt with in a competent manner, CryptoLogic, who are currently looking to obtain licenses in the Islands of the isle of Man and Alderney, will be counting the cost of the intrusion for a while to come.
“it is a cost of doing business,” said Chan-Palmateer, “We’re not happy that it happened of course, but we were happy with the response, that we were able to contain it with full protection to players, and minimize exposure to both ourselves and our licensees.”