|Players may soon be able to place bets on the Internet without touching a keyboard or a mouse. Voice recognition technology from Nuance is set to revolutionize the way we bet online.|
Nuance and VeCommerce have developed a voice driven betting system known as PhoneTAB Express which allows players to place even complex bets as small as 0.50 AU$ over a phone line. The system can handle up to 120,000 calls a day from players wagering on thoroughbred, harness and greyhound racing events.
In a recent press release Nuance gave an example of what the system can handle, a caller can say “Bankstown race 3 Multi Trifecta 1 and 3 for first, 1, 3 and 5 for second, 1, 3, 5 and 7 for third at 50 cents.” The bet will be placed swiftly through PhoneTAB Express.
The system is built using Nuance’s speech recognition software Nuance 7.0 and runs on VeCommerce’s multimedia platform, FirstContact.