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LAS VEGAS - Nov. 19, 2003 - Global Cash Access (GCA), the leading supplier of cash access and customer relationship marketing technologies to the gaming industry, has formed an alliance with NRT Technology Corporation (NRT) to incorporate GCA's ATM, debit and credit card cash advance services with NRT's QuickJack Plus multi-function patron kiosk for casinos.
NRT is a leader in designing and building transaction-based technologies for the retail and gaming markets, including point of service (POS) and price verification systems and interactive dispensing kiosks for casinos.
'Casinos are continuously striving to serve patrons more efficiently and invest their capital resources wisely. Self-service kiosks that provide multiple services help achieve these goals,' said Tom Sears, executive vice president of business development for GCA. 'Now, gaming properties have access to one machine that incorporates an array of convenient services from two industry-leading vendors.'
Cashless technology at slot machines, which is growing by nearly 20 percent annually, has become popular with casinos and customers, finding its way onto 10 percent of the nation's 600,000 slot machines. When a customer presses the cash out button on a slot machine, the customer receives the value of the winnings on a paper voucher dispensed from a printer imbedded in the slot machine. The voucher then can be inserted into other slot machines or exchanged for cash at NRT's QuickJack Plus kiosk.
'With the development of ticket-in ticket-out slot machines, casino patrons are becoming more familiar and comfortable with this method of cash redemption,' said John Dominelli, president of NRT Technology
Corporation. 'By integrating GCA's industry-leading cash access services and technology into our kiosks, we can offer a complete solution that helps casinos reduce lines at the cage, improve customer service and enhance the overall gaming experience.'
QuickJack Plus offers casino patrons a user-friendly, intuitive interface that allows them to cash in slot tickets, vouchers and coupons, perform ATM, debit and credit card cash advance transactions, redeem players' club points for complimentary services and cash, and break bills to exchange currency. Other functions, such as show ticket purchases, restaurant reservations, or general information can be made available based on gaming properties' needs.
Under the agreement, GCA's Casino Cash Plus 3-in-1 ATM will be incorporated into the QuickJack Plus machine. The Casino Cash Plus 3-in-1 ATM, one of GCA's most popular ATMs, is widely accepted due to its convenience to casino patrons and proven profitability to casino operators. It has a patented roll-over feature that gives patrons the option of obtaining funds via ATM cash withdrawals, credit card cash advance or POS debit cash advances. If a patron is denied one of the transaction types requested, the Casino Cash Plus 3-in-1 ATM automatically gives the option of obtaining funds via another
All of the cash access functions, including debit and credit authorizations, on the QuickJack Plus kiosk will be provided and managed by GCA through an independent contract. NRT will continue to sell, install and maintain the QuickJack Plus kiosk. Patrons familiar with GCA cash access machines will notice the QuickJack Plus kiosk screen reacts and appears just like the screens on other GCA devices.
NRT and GCA expect the device to be fully functional with GCA's cash access services by first quarter 2004.
About Global Cash Access and First Data Corp.
Las Vegas-based Global Cash Access (GCA), majority owned by First Data
Corp., is the global leader in providing cash access and customer relationship marketing services to approximately 1,000 gaming properties and other clients in the U.S., Canada, Caribbean and Europe. Providing access to the largest industry database of more than 10 million gaming patrons worldwide, GCA is widely recognized for successfully developing and deploying technological innovations that increase client profitability, operational efficiency and customer loyalty. For more information, please visit the company's Web site
First Data Corp. (NYSE: FDC), with global headquarters in Denver, helps
power the global economy. Serving approximately 3 million merchant
locations, 1,400 card issuers and millions of consumers, First Data makes it easy, fast and secure for people and businesses to buy goods and services, using virtually any form of payment: credit, debit, smart card, stored-value card or check at the point-of-sale, over the Internet or by money transfer.
For more information, please visit the company's Web site at www.firstdata.com.