|March 17, 2004 - Kahnawake, Canada - King Neptune's Casino (www.kingneptunescasino.com) Trident Lounge Casino (www.tridentlounge.com) and Vegas USA Casino (www.vegasusa.com) are the first online casinos to receive the seal of the newly created player protection body Casino Integrity Commission. |
The three Trident group operations met all CIC requirements, which include:
* Possession of a government gaming license or respected in the industry for player integrity
* 24/7 Support contactable by email, live chat and telephone
* Subject to payout percentage reviews and willing to supply player logs on request
* Payout winnings within 8 days for electronic payouts and 10 days for bank wires and checks
* Subscribe to truth in advertising, promotions and bonuses
* Have adequate deposits in escrow or bonded accounts to safeguard players
* Offer multiple payout options
* Demand player ID before payouts
* Have a proactive and sympathetic approach to problem gamblers
Trident spokesman Scott Gaines says that membership of the CIC, which also has a free mediation service for aggrieved players, is part of the Trident group's commitment to providing fair and efficient services to its clients.
'The CIC requirements match our own ideas of what a quality casino should offer, and we are happy to support them in their efforts to improve the standard of service in the industry and protect the interests of players', he said.
The Casino Integrity Commission (www.casinointegritycommission.org) is the brainchild of Australian former portal and online casino owner Joel Mikkleson.
Trident Entertainment Group Ltd. (http://www.tridentegroup.com) operates King Neptune's Casino, Trident Lounge Casino, Vegas USA Casino and Trident Poker. All three casinos and Trident Poker provide Microgaming Software Systems' state-of-the-art software and are licensed by Kahnawake Gaming Commission, operating under the Commission's regulations. Trident Entertainment Group has built a strong reputation for ethical business practices. King Neptune's, Trident Lounge and Vegas USA casinos were recently awarded the eCOGRA Seal of Approval in February 2004 in recognition of their high standards in fair gaming and responsible operator conduct. In November 2003, the Trident Group swept the GOM Awards taking the 2003 GOM Winners Choice and Editors Pick including Top Casino Group, Top New Site and Top Payouts awards.
King Neptune's features the latest Microgaming Viper software and offers both download and flash builds including progressive jackpot games, slots, power pokers and more. King Neptune’s Casino won the ‘Best Themed Casino 2003’ award by Casinomeister. The group provides a high level of round-the-clock, toll-free telephone, e-mail and Live Chat Support to all its casino and poker players.
For more information, please contact:
Telephone: 1-866-931-0880 (Toll free US/Canada)