|Player protection body, eCOGRA, has announced it has added several new provisions to its Generally Accepted Practices, or eGAP, the set of principles it uses to judge online casinos for fairness and responsibility. The changes are the result of significant feedback from players and, according to CEO Andy Beveridge, are necessary to stay in line with player demands and emerging industry trends.|
The new amendments to eGAP include the following:
“Terms and conditions applicable to promotional activities must now be clearly displayed and shall not be unreasonably altered subsequent to the wagering activity.“
“To meet international demands for tighter controls the section on anti-money laundering has been revised to include requirements for preventative and detection controls addressing money laundering and fraud risks to be documented and implemented, and where appropriate for controls to be according to the relevant points in the Financial Action Task Force (FATF) guidelines. This has been addressed in order to accommodate the FATF's Forty Recommendations which were published last year.”
“The Total Gaming Transaction Review requirements have been amended to incorporate additional tests that are being performed by eCOGRA’s audit panel members including independent inspection authority PricewaterhouseCoopers. One example of this change is that wagering activity, including wins, should be distributed amongst an acceptable population of players. This test includes PwC verifying beyond question that a significant sample of the winning players does in fact exist, providing further assurance of data integrity.”
“eCOGRA now requires all games and slots to have a combined average theoretical / estimated statistical return to players of at least (the minimum) 92%. This compares favourably to land-based jurisdictions, such as New Jersey, that requires a return of 83% on slots.“
Another amendment relates to those casinos which aready have eCOGRA “Seals of Approvals”, stipulating that they cannot simply add a new casino brand and legitimately display the eCOGRA seal, but must go through a comprehensive review by eCOGRA's independent inspection contractor.
Beveridge recommends that players and operators alike communicate with eCOGRA with suggestions or problems, in order to help strengthen the emerging climate of responsibility and trust.