|Bellagio has become the first Las Vegas hotel and casino to earn the prestigious American Automobile Association Five Diamond Award. Bellagio are also the largest resort on AAA history to receive this honor.|
The AAA Five Diamond Award has been the most coveted symbol of excellence in the travel industry since 1977. It is presented to fewer than one-half percent of the 40,000 lodgings and restaurants in the AAA Tour Book guides.
AAA spokesman Atle Erlingsson commented, “The Five Diamond Award is only given to establishments that exemplify an impeccable standard of excellence. What makes Bellagio even more impressive is its ability to achieve such a standard with over 3,000 rooms, far more than any other Five Diamond winner, which, until now have included properties with 10 to 896 guestrooms.”
Bellagio’s President and CEO of Mirage Resorts, Robert Baldwin, said, “We intended Bellagio to be a resort of unsurpassed excellence and superior customer service. To be honored with this industry service award by AAA recognizes the unparalleled level of service provided by our outstanding employees.”
In order to be considered for AAA approval and rating, lodgings and restaurants have to undergo a thorough, unannounced inspection by one of AAA’s 60 full time professional evaluators.