|Thankfully, REENY34, one of Slotland's valued customers, knows good advice when she hears it. Initially, she was taken aback when Slotland.com’s Customer Support told her to rest from play one afternoon, but it turned out the best advice she’d ever taken. |
REENY34’s husband has a chronic heart condition and she is relentlessly caring for him everyday. Her entertainment budget was running low and she was feeling depressed. When REENY34 emailed Customer Support about her despair, Slotland.com team member Tony recommended she take a break until she felt better. The next day, after awaking refreshed, she went for another spin, and REENY34’s luck had changed!
“I spun once and two blue 1s and one red 7 came up. Then my husband called for some help for his condition, so I decided to spin holding the two blue 1's and left the room,” recounts the excited player. “When I returned I could not believe my eyes! Lo and behold, two blue 1's and a wild had appeared on my screen. I screamed so loud that my husband came in to give me some help and realized what had happened – a $1,200 win and a $548 Treasure Box Bonus was on my screen!”
But REENY34’s luck didn’t stop there. Slotland.com rewarded REENY34 with another $1,000 for winning the monthly story contest.
“When a customer wins on our slots, we like to hear about it!” explains Hannah Morante of Slotland.com. “We encourage our customers to write in and tell us all about their win, and we give away $500 to the customer with the best story. Since REENY34 is one of our very valued VIP players, we actually DOUBLED her Bonus and deposited $1,000, in her account.”
This winner’s story is just one that has touched the hearts of many Slotland.com players who read Slotland.com’s monthly e-Newsletter. Slotland.com posts customers’ stories every month on its website in its e-Newsletter and rewards the authors simply for sharing their impressive wins with other Slotland.com customers.
Slotland.com prides itself on providing the most supportive Customer Service possible and, last year, was named “Best in Slots” by Strictly Slots Magazine.